Privacy Policy

Effective date: July 3, 2026 · Last updated: July 3, 2026

This Privacy Policy explains how Clarion LLC, doing business as LocalMe ("LocalMe," "we," "us," or "our"), collects, uses, and protects information when you use localme.io and our related services (the "Service"). By using the Service, you agree to this Policy.

Your mobile number is never sold or shared for marketing. We do not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. No mobile information is shared with third parties for marketing under any circumstances.

Who we are

LocalMe is a professional identity platform for skilled owner-operators. Service providers publish a verified record of real work, and the clients they served can confirm that work with a one-tap text message. LocalMe is operated by Clarion LLC, a Connecticut company.

Information we collect

Provider account information. A provider's mobile phone number (used as the login identity) and profile details they choose to add such as name, business name, service area, trade categories, and optional price ranges.
Project information. Titles, descriptions, city/state, completion dates, and photos. Photos are re-encoded on upload to strip embedded location (EXIF/GPS) and other metadata. Location is displayed at city level only.
Client verification information. To request verification of a completed project, a provider may enter the mobile number of the client they served. We use that number solely to send the verification request (and a single reminder) and to prevent abuse.
Usage information. Basic analytics about how the Service is used, to operate and improve the product.

How we use information

To provide, secure, and improve the Service.
To authenticate providers by sending one-time login codes.
To send project verification requests and one reminder to the clients a provider selects.
To prevent fraud, abuse, and gaming of our reputation signals.
To comply with legal obligations.

SMS / text messaging program

LocalMe sends text messages as part of the Service. There are two types of messages:

Account login codes — one-time verification codes sent to a provider's own phone number so they can sign in.
Project verification requests — a message (and at most one reminder) sent to a client whose contact number a provider entered, asking the client to confirm that a piece of work is real.

Message frequency varies based on your activity — for example, each time you log in or each time a verification is requested. Message and data rates may apply. You can reply STOP at any time to stop receiving text messages from LocalMe. Note that opting out means we cannot send login codes or verification requests to your number. Reply START to opt back in, or HELP for help. Carriers are not liable for delayed or undelivered messages.

Consent to receive these messages is obtained directly: providers enter their own number to log in, and clients' numbers are entered by the provider who performed the work in order to request verification. We do not use phone numbers collected for the SMS program for any purpose other than delivering these messages.

How we protect information

We treat phone numbers as sensitive. Client and customer phone numbers are encrypted at rest using AES-256-GCM, and we use keyed one-way hashes for anti-abuse lookups so numbers do not need to be decrypted for routine operations. A provider's login phone number is stored as their account identity and is never included in any public page or payload. Access to personal data is limited to what is needed to run the Service.

How information is shared

We do not sell personal information. We share information only in these limited cases:

Service providers (vendors) who work for us, such as our SMS delivery provider and hosting/analytics providers, strictly to operate the Service and bound by confidentiality obligations. Mobile numbers and SMS opt-in data are never shared for third-party marketing.
Public portfolio content. Information a provider chooses to publish — project photos, titles, city-level location, and a verified badge — appears on their public profile. Client phone numbers are never shown publicly, and endorsements are anonymous by default.
Legal and safety reasons, when required by law or to protect rights, safety, and the integrity of the Service.

Data retention

We keep information for as long as needed to provide the Service and for legitimate business or legal purposes. Verification tokens are single-use and expire; opt-out records are retained so we can honor your choice.

Your choices

Reply STOP at any time to stop receiving text messages from LocalMe, or START to opt back in. While opted out, we cannot send login codes or verification requests to your number.
Contact us to access, correct, or delete personal information, subject to applicable law.
Clients who verified a project can revoke or anonymize their endorsement using the link provided to them.

Children

The Service is intended for adults (18 and older) and is not directed to children. We do not knowingly collect personal information from children under 18.

Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after an update means you accept the revised Policy.

Contact us

Clarion LLC (DBA LocalMe)
Email: info@localme.io
Phone: (203) 666-2625
Web: localme.io